FAQS
What is the sign up period?
Minimum sign up period is 12 months. If payments stop before this then access including any credits will be deleted
What is the cancellation policy?
Cancellation can be served on month 11 to hello@healthymindsclub.com.
What happens with the credits after month 12 ?
Credits roll over for 11 months, however if unspent by month 12, credits are lost.
What can be purchased with the credits?
The platform has a wide variety of products & services that will be personalised to you according to your values & focus areas. Credits can be used to purchase spa days, retreats, online courses, workshops, health testing, wellbeing products including (smart watches, yoga sets, candles, health monitoring products, massage products etc)
Is there a fair use policy on the online GP service?
No, the service can be used as much as you or your family need. There are no restrictions.
Are the doctors qualified GP’s?
Along with our Expert panel, we complete thorough due diligence on qualifications and insurance and all GP’s are fully qualified and registered with the BMA.
Can I still see my own GP?
Yes, we don’t advise that you use this as a replacement for your own GP or for emergency treatment or urgent conditions as this could delay necessary treatment.
Still unsure? Request a call with one of the team & your question
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